Privacy Policy

In accordance with the data protection regulations in force, when browsing this website, as well as when contacting us by any other means of communication offered by this website owned by SHAFTESBURY RE GRAND CAFÉ ROUGE, S.L.U., with tax identification number B02690329 and registered office at c/Aribau, no 191-193, 1o, 2a, 08021 Barcelona (hereinafter, “GRAND CAFÉ ROUGE”), we inform you that you become a user of the GRAND CAFÉ ROUGE processing system.

We therefore inform you that your personal data will be collected and included in the processing system owned by us.
The purpose of this Privacy Policy is to regulate the processing of personal data in accordance with the requirements of the regulations in force. To this end, GRAND CAFÉ ROUGE declares that it is firmly committed to protecting your privacy and the integrity of your data, as well as to complying with the provisions of European and national data protection regulations, by adopting all appropriate and reasonable security measures.
GRAND CAFÉ ROUGE, in order to provide complete, clear, transparent and accessible information to users and data subjects, hereby informs them of the following:

1. GENERAL INFORMATION ABOUT THE COMPANY

This website is owned by SHAFTESBURY RE GRAND CAFÉ ROUGE, S.L.U., with Tax Identification Number B02690329, with registered office at c/Aribau, no 191-193, 1o, 2a, 08021 Barcelona, and registered in the Companies Register of Barcelona, Volume 47557, Folio 200, Section 8, Page B555531. Likewise, the personal data collected on this website will be included in the processing of personal data system of GRAND CAFÉ ROUGE.

2. PURPOSE OF PROCESSING OF PERSONAL DATA

GRAND CAFÉ ROUGE, as Controller, will process your personal data for the following purposes:

1. For the fulfilment and performance of the contract between us. This purpose includes the processing of your data mainly to contact you in relation to updates or informative communications related to the contracted services, manage the payment of the same, manage possible claims, and for billing purposes.

1. To provide a solution and response to the requests you make through the contact form or any other channel we make available to you.

III. For marketing purposes. We inform you that, when you have given your consent through the form available on the website, https://legrandcaferouge.eu/ may use your data to send you electronic communications with information relating to promotions, offers, events or relevant news that may be of interest to you. If you wish to stop receiving commercial, promotional or informative communications from us, we inform you that you can request cancellation of the service by sending an email to: info@legrandcaferouge.eu.

3. PERSONAL DATA PROCESSING LEGITIMATION

The processing of your data by GRAND CAFÉ ROUGE may be based on: (i) the performance of our contractual obligations (to give effect to the contractual relationship between us and to manage the proper performance of that relationship), (ii) the performance of our legal obligations (where we are required to collect your data and process it because we are required to do so by applicable law or public authorities), (iii) to safeguard our legitimate interests (to continue to ensure that we conduct a lawful, reliable and sustainable business, to respond to users’ requests and enquiries submitted through this website, to provide them with the information requested, and to monitor and improve the performance of our website) or (iv) with the consent of the data subject who is the subject of the personal data.

4. DATA RETENTION PERIOD OR CRITERIA

The personal data provided by the user and included in the processing system owned by GRAND CAFÉ ROUGE will be kept for as long as the relationship with the entity is maintained and the interested party does not request the deletion of their data from said system. Therefore, the data will be kept for the time necessary to fulfil the purpose(s) for which they have been collected. Thus, your data will be kept for the following periods, depending on the different personal data processing purposes:

For the fulfilment and performance of the contract between us. We will process your data for the duration of our contractual relationship, including possible complaints or claims associated with the service once it has ended.

To provide a solution and response to the requests you make through the contact form or any other channel we make available to you. We will process your data for as long as necessary to deal with your request.

For marketing purposes. We will process your data until you unsubscribe or cancel your subscription to our newsletter. Notwithstanding the above, your data may be retained beyond these periods, if so stipulated by law or by public authorities.

5. ORIGIN AND NATURE OF THE DATA

The personal data that GRAND CAFÉ ROUGE collects through this website comes from the owner of the data, consists of merely identifying data and is necessary to relate to the user and interested party, who undertakes to provide truthful, updated and error-free information. Likewise, the interested party undertakes to inform GRAND CAFÉ ROUGE, as soon as possible, of all modifications and rectifications that may occur in their personal data, by writing to the following e-mail address: info@legrandcaferouge.eu. Information may also be received by third parties through cookies and other technologies , which help us to correct or supplement our records, to improve the quality of the services we provide to you and to prevent and detect fraud.

The data we collect depends on the service you request from us and the way in which you contact us. If you make a purchase, we will ask you for identification and contact details such as your name, surname, email address, postal address, delivery address, telephone number, etc., as well as details relating to the payment you make. If you are not our customer, we will collect the data strictly necessary to be able to respond to your request or request for information you request.

The data that will be obtained by accessing our website are as follows:

• Information about your browser and device.
• Data and statistics relating to your use of our website.
• Other information you provide to us when using our website or enabled emails.

Social media

Our website includes a functionality to allow the exchange of information between the user and GRAND CAFÉ ROUGE via Instagram. This social network may collect and use data relating to your use of our website.

On the other hand, any personal data you provide on that social network may be collected and used by other members of that social network, such interactions being governed by the data protection policies of the companies providing that service.

We also inform you that, if you register or log in to a social network that is not owned by us and contact us by this means, we will include your personal data in our processing system. This collection is justified by the existence of an authorization granted by the social network user himself/herself to the social media provider, which allows us to obtain your name and email address, depending on the type of authorization you have given to the social network provider and on the privacy settings you have previously set. Therefore, please review the privacy policy of the relevant service before contacting us via a social network.

6. RECIPIENTS OF THE DATA

ADDRESSEES WITHIN THE EUROPEAN ECONOMIC AREA (EEA)

GRAND CAFÉ ROUGE informs you that the personal data that make up the processing system of your ownership may be shared with other entities of the Group located in the EEA territory, as part of internal commitments and when such transfer is necessary to comply with our legal or regulatory obligations (in terms of prevention of money laundering, among others). These transfers or communications of data may also be made in order to be able to correctly manage the relationship that links us with you and to be able to give full effectiveness to the provision of the service that, in your case, has been entrusted to us.

We may also need to transfer your information to entities located in the EEA that provide support services to us, such as payment gateways, credit bureaus, anti-fraud agencies or technology service providers.

ADDRESSEES OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

The personal data contained in our processing system will not be subject to international transfers, i.e. it will not be communicated to recipients outside the EEA.

If, in the future, we need the services of providers located outside the EEA in order to be able to fully meet our contractual obligations, we undertake to inform you of such a change in the circumstances of the processing. We will also ensure that such providers comply with applicable data protection requirements and that appropriate measures are taken to fully protect your data before, during and after the transfer.

Finally, we would like to point out that under no circumstances will your data be transferred to third parties for commercial use.

7. YOUR RIGHTS

GRAND CAFÉ ROUGE informs you that, in view of the processing of your personal data detailed above, you, as the data subject and owner of the data, may exercise the following rights:

• The right to request information about processing.
• Right to request access to your personal data.
• The right to request its rectification.
• The right to request the restriction of processing.
• Right to object.
• The right to revoke the consent given at any time.
• The right not to be subject to automated individual decisions.
• Right to data portability.
• Right to erasure of your data.

In order to exercise the above rights, the request may be made via the following e-mail address: info@legrandcaferouge.eu, or by post to the following address:

SHAFTESBURY RE GRAND CAFÉ ROUGE, S.L.U. (REF. DATA PROTECTION)
Calle Aribau, no 191-193, 1o, 2a, 08021, Barcelona, Spain.

Likewise, we inform you that, in the event that you consider that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of such rights, you may file a complaint with the competent Supervisory Authority (in the case of Spain, the Spanish Data Protection Authority -AEPD-).

8. COOKIES POLICY

GRAND CAFÉ ROUGE uses data storage and retrieval devices (cookies) of the type necessary, for preference, analysis, statistics and marketing , once it has obtained the user’s consent to do so, via the pop-up message that appears on your screen at the time of the first connection. You can find more details on the use of cookies on this website, as well as how to modify or revoke your consent, at Cookies Policy  .

Our website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google will analyze your use of our website on our behalf. For this purpose, we use, among others, the cookies described in more detail in the Cookie Policy. The information collected by Google in connection with your use of our website (e.g. referring URL, the websites you visit, browser type, language setting, operating system and screen resolution) will be transmitted to a Google server in the USA, where it will be stored and analyzed. The respective results will be made available to us in an anonymized form. In this process, your usage data will not be connected to your full IP address.

You may withdraw your consent to the use of web analytics at any time either by downloading and installing the Google Browser Plugin or by managing your consents in the relevant table in the Cookie Policy, in which case an opt-out cookie will be set. Both options will prevent the use of web analytics as long as you use the browser in which you installed the plug-in or if you do not delete the opt-out cookie.

For more information about Google Analytics, please see the Google Analytics Terms of Service, the Google Analytics Privacy and Security Principles and the Google Privacy Policy.

9. FURTHER INFORMATION

GRAND CAFÉ ROUGE takes the necessary and reasonable measures to ensure the protection of your personal data in order to prevent any personal data breach or unauthorized access. However, as it is impossible to guarantee the absolute security of a system, we recommend that you regularly check your devices and take personal security measures to protect your Internet browsing.

Finally, we inform you that this Privacy Policy may be subject to future modifications, in order to remain permanently adapted to the regulations in force in this area and to give a true and transparent image of our processing of personal data system.